RM
Relebohile M
1 reviews | Active since Jun 2020
15 Dec 2020, 08:21
**** COMPANY WITH HORIBLE ONLINE SERVICE
I place an order on the 26th November and I was promised to receive the parcel within 4 to 7 working days which did not happen,
I called the call center a million times and still got no assistance as today its the 15th of December and I have not received my order, a **** company like TFG , IM ****ED off as each time I call the call center some agents even go as far as hanging up on me , I will never eber in my entire life order anything online from TFG , the courier service is ****ed up im not happy with this horrible service im getting from them,,,,,i ****en need my shoes to be delivered to me TODAY 15TH DECEMBER .
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TFG's replyOfficial
17 Dec 2020, 13:54Dear Relebohile Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply17 Dec 2020, 13:54
Official
Dear Relebohile Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team