Collections People have become extremely Rude-its disgusting
<p>To whom it may concern</p> <p> </p> <p>I write this email with great disappointment and anger at the way your financial department has turned to be extremely rude when calling for collections.</p> <p> </p> <p>I would like to advise u to ****** hand over my account to whomever best suits you aslong as that person/people will have the decency to communicate with me like an adult and valued customer.</p> <p> </p> <p>Last month I was harassed by a guy for paying R30 short on my account ( he just couldn’t get that that’s all I had) and I at least made a payment,</p> <p> </p> <p>End of JAN I never paid anything and yesterday I was called over THREE times(at over R20 per call- which isn’t helping my account at all ) and TWICE I explained that I ran short of finances in January BUT this lady that called me today was just ****ing with me excuse my language but no1 will talk to me Like that and get away with it-</p> <p> </p> <p>i gladly told the 2 ppl yesterday to follow procedure and hand over my account, if need be. just to avoid being harrased and cursed for not paying my account.</p> <p> </p> <p>I feel harassed and she had her *****y groove on, and I fail to understand FOR WHAT?</p> <p> </p> <p>Furthermore I will request that phone call from my company call storage & seek professional advise from the ombudsman. This is just *******</p> <p> </p>
Good day nontobeko04,
Thank you for your comment.
We have escalated your concern to the Collections Department and a senior will revert shortly with feedback.
Thank you for contacting us regarding your experience.
Kind regards
The Customer Support Team
Good day nontobeko04,
Thank you for your comment.
We have escalated your concern to the Collections Department and a senior will revert shortly with feedback.
Thank you for contacting us regarding your experience.
Kind regards
The Customer Support Team
