1 reviews | Active since Nov 2016

31 Jul 2023, 14:54

COLLECTING DEBT WITHOUT PROVIDEING SPECIFIC INFORMATION

I have been havded over to Attorneys for debt collection, neither the attorneys, nor TFG are able to provide me with a list of items which I bought the led to the outstanding debt which they are trying to claim from me. During the period the debt was incurred, my card was ****** and I contacted TFG to stop my card. Wethrer this was done, I would not know.

0
Replies (3)
TFG
TFG's reply31 Jul 2023, 15:03
Official
Hello

Thank you for taking the time to share your experience with us.

We understand that it can be frustrating when things don't go as planned, and we apologize for any inconvenience caused. We want you to know that we take your feedback seriously and will work to address the issue as quickly as possible.

Our team is committed to providing excellent customer service, and we're sorry that we fell short of your expectations. We appreciate your patience as we work to resolve the matter.

We will send you a reference number shortly and keep you updated on our progress.

Please don't hesitate to reach out if you have any further concerns.
's update31 Jul 2023, 20:09
Reviewer Update
Good day, this does not include the description of items. This only includes amounts, which looks super suspicious. I am of the opnion that there is a problem with your billing, however to be certain, I need a itemized list of items bought with descriptions. Please send me this information urgently.
's update01 Aug 2023, 04:45
Reviewer Update
Still waiting...