DH
Duka H
1 reviews | Active since Nov 2014
14 Jul 2020, 10:14
Cold Service
I need assistance with my account in regards to my credit limit and i have been told i cannot increase my credit limit therefore have no way of securing the items in my online shopping basket. This is unfair is no notification was sent to the customers stating the following changes, its winter now i cannot get clothes for the kids. What exceptions process have they come up with to help their customers.
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TFG's replyOfficial
17 Sept 2020, 10:22Dear Duka Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply17 Sept 2020, 10:22
Official
Dear Duka Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team