Clueless

I opened a Hi account after receiving a clearance certificate. Used the certificate to open accounts. Consumer friend then flagged it as being under debt review and my account is blocked now. They just refuse to open it because there is an outstanding balance and it's under debt review, yet there is no valid court order placing the accounts under debt review. I have never even owned a Hi account until April of 2023. A month after clearance from debt review. An yes there will an outstanding balance. It's a new account that I have been using that was opened after clearance. Consumer friend now wants me to pay up the account before I can use them again. The more I ask for a valid court order indicating the account is under debt review the less assistance I get. Only a call centre agent that has no grasp of the law telling me it's my fault. Funny that I received a paid up letter from consumer friend for an old paid up Foschini account and then the flag a new account. TFG you should do better because how can you approve the account, allow me to use it just to have it blocked.