PM
Phamotse M
1 reviews | Active since Mar 2009
10 Jun 2019, 08:20
Clarity on interest rate
I have been looking to purchase a couch and looked in-store and online. I then noticed the interest rate online to be 20.75% however in-store to be 24.35%. I have called customer service and spoke to numerous people and even asked in store for clarity and no one comes back to me or can provide a clear answer. Can someone help. The only reason I haven't gone ahead and purchased this couch online is because you don't have the colour online that is in store.
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TFG's replyOfficial
10 Jun 2019, 08:44Good day Phamotse Mokoena
We confirm that we have escalated your query to Operations department for urgent assistance. Your reference number for this escalation is RM181785.
Kind regards
The TFG Team
We confirm that we have escalated your query to Operations department for urgent assistance. Your reference number for this escalation is RM181785.
Kind regards
The TFG Team
TFG's reply10 Jun 2019, 08:44
Official
Good day Phamotse Mokoena
We confirm that we have escalated your query to Operations department for urgent assistance. Your reference number for this escalation is RM181785.
Kind regards
The TFG Team
We confirm that we have escalated your query to Operations department for urgent assistance. Your reference number for this escalation is RM181785.
Kind regards
The TFG Team
PM
Phamotse M's updateReviewer Update
11 Jun 2019, 21:49Still no call or contact from TFG/@Home even though your message above says the query was escalated as a matter of urgency.
PM
Phamotse M's update11 Jun 2019, 21:49
Reviewer Update
Still no call or contact from TFG/@Home even though your message above says the query was escalated as a matter of urgency.