WS
Werner S

1 reviews | Active since Dec 2011

19 Nov 2020, 16:14

Circus that need no customers

This is the absolute worst company every, the honestly do not need new business. The 11th November I app**** for a new account, all you get is sms. I have spoken to the very very slow Messenger team with no joy or any leadership that side. Then you phone in the call gets cut some of the people sound so sleepy that it’s shoving they are allowed to work with any one from the public at all. So you phoned and apparently left a voice message twice. That’s funny because I saw the missed call but no voice messages, that dishonest. So now apparently you need a copy of my ID as the previous several times I send it through in WhatsApp email was not clear. I have send it again on PDF and still nothing from this Circus of companies that fall under TFG. This is by far the worst company in South Africa must be state owned.

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Replies (1)
TFG
TFG's reply20 Nov 2020, 10:26
Official
Dear Werner Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority.   The reference number for this query will be emailed to you shortly.     Kind Regards TFG Customer Support Team