1 reviews | Active since Aug 2016

19 Sept 2017, 12:31

Charge of interest months later

So i purchased a cell phone in December on 6 month installment plan. I now get my end of September bill and im still being charged interest (apparantly you get charged 6month with interest) on cell phone purchases. I know its a minimum amount but how many other customers are you guys *********** with these low amounts? I have paid you guys the phones amount about 6 times over in the past months of 2017. Never ever paid a day late or a R1 short on my account and this is what you get for being a loyal customer.

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Replies (1)
TFG
TFG's reply19 Sept 2017, 12:45
Official

Good day dane-conradie

Thank you for your comment.

The information has been brought to our attention and will be escalated to the relevant department for assistance.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team