nA
nazeem A
1 reviews | Active since Jul 2015
17 May 2021, 10:56
Chandre you need to work for the zoo
I recieved a call from chandre at your collection department for payment on my account as I told her to spk to mariam at claims department as it is a retrenchment she told me I pH myself and sort out I just put the pH down, why do u still deduct retrenchment instalment from my account?????
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TFG's replyOfficial
17 May 2021, 12:37 Good day Nazeem Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team
TFG's reply17 May 2021, 12:37
Official
Good day Nazeem Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team