NM
Nonkululeko M
1 reviews | Active since May 2021
27 Sept 2022, 13:53
Cellphone insurance *Y7p 2020 at TFG*
I'd like to post about the poor service I've been getting from TFG in regards to my cellphone insurance which I took in 21 November 2020 at Sam Ntuli *Totalsports* they have been deducting from November up until in April 2022, where they stopped deducting for what I don't know and I've been going to the shops on numerous times.... My worry is this should my cellphone get ****** are they gonna process my claim or not as I'm due for an upgrade in November 2022, I'd really appreciate if I where to get assistance or get some clarity in regards to my Y7p 2020 and if it's covered or not...
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TFG's replyOfficial
28 Sept 2022, 08:24Dear Nonkululeko
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team
TFG's reply28 Sept 2022, 08:24
Official
Dear Nonkululeko
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team