SM
Siyanda M
1 reviews | Active since Jun 2022
22 Jun 2022, 14:31
Cellphone insurance claim
I submitted the cellphone insurance claim documents last month already and the claim has not been approved yet, the claim process is taking forever.
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Replies (2)
TFG's replyOfficial
22 Jun 2022, 14:33Dear Siyanda
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team
TFG's reply22 Jun 2022, 14:33
Official
Dear Siyanda
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team
SM
Siyanda M's updateReviewer Update
24 Jun 2022, 10:15I'm still waiting for your response, your turnaround time has lapsed, you guys promised to respond within 24 hours.
SM
Siyanda M's update24 Jun 2022, 10:15
Reviewer Update
I'm still waiting for your response, your turnaround time has lapsed, you guys promised to respond within 24 hours.