YR
Yonelisa R
1 reviews | Active since Jul 2020
02 Jul 2020, 13:27
Cellphone insurance
It's almost a month now since I submitted my cell phone for damages n the repair team has been promising to collect the phone for repair since then. I have been calling every week to check the progress of my claim and they all say the same thing that they will arrange for collection of the cellphone from the store by a repair team.
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TFG's replyOfficial
11 Sept 2020, 10:51Dear Yonelisa
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
TFG's reply11 Sept 2020, 10:51
Official
Dear Yonelisa
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team