TM
Tumelo M

1 reviews | Active since Feb 2020

14 Nov 2020, 11:47

Carolina herrera vip 212 Gold 30mls

Hi,

I bought the carolina herrera VIP 212 online on the 06 November 2020, i fetched it at the store which it was delivered to, when i got home i noticed that it had a price tag written Cosmetics in pink (This is not TFG pricing) without thinking about it any further i thought to myself could i have received a knock off rather than the real deal?

but then i gave a benefit of a doubt since they are a reputable company, i then sprayed the perfume and it just faded into think air in less than an hour which confirmed my suspicions that i might have received a **** product.

I have sent an inbox at facebook for assistance and no one has attended my query. i am honestly not happy with this purchase at all. the perfume smells so synthetic nothing like the one i am used to.

i want my refund at once as i am honestly not impressed.

0
Replies (1)
TFG
TFG's reply14 Nov 2020, 13:42
Official
Good day Tumelo Moloto

Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.  
 
The reference number for this query will be emailed to you shortly.    
 
Kind Regards 
TFG Customer Support Team