VC
Vega C

1 reviews | Active since Mar 2022

07 Mar 2022, 11:16

Can’t reapply

Tried opening an account at Sportscene. Was declined and then tried online to make an account but cannot because they’ve already received an application that was declined. Absolutely stupid.

0
Replies (1)
TFG
TFG's reply07 Mar 2022, 11:31
Official
Dear Vega  Thank you so much for sharing your experience with us; we completely understand how frustrating this must be. We sincerely apologize for the inconvenience caused.  We will definitely raise and escalate your concern in order for this matter to be addressed. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future.  This matter will be addressed with the highest priority, your reference number will be sent to you shortly.  Warm regards TFG Customer Support Team

Best regards,