DM
Dikeledi M

1 reviews | Active since Jan 2022

02 Feb 2023, 12:00

Can't close the account

My case was handed over to the credit bureau,I paid everything I owed but now i cannot close the account.Shapiro and associates are not helping me neither is TFG..i contacted customer service they sent me a paid up letter then i went to their store to close the account but still they telling me about the credit bureau..yoh TFG is trash

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Replies (1)
TFG
TFG's reply02 Feb 2023, 12:31
Official
 Dear Dikeledi 
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.    
Kind Regards TFG Customer Support Team