PK
Phumzile K

1 reviews | Active since Jun 2020

30 Jun 2020, 10:40

Canceled orders & online store not updated. False advertising

I AM SO LIVID YOU GUYS HAVE THIS AVALIABLE ON THE WEBSITE AND THEN WHEN WE PURCHASE WAITING LONG AND HARD WE GET AN EMAIL ABOUT CANCELATION THIS IS THE THIRD TIME YOU ARE DOING THIS AND I AM GETTING SICK OF YOUR BULL****. PLEASE RESPOND TO MY EMAILS AND STOP IGNORING THEM. DO NOT SEND ME ****** TEMPLATES AS A RESPONSE I NEED AN ACTUAL PERSON TO RESPOND USING THEIR ****EN BRAINS AS A MATTER OF FACT I NEED A MANAGER TO RESPOND ASAP. I AM SO MAD AND ANNOYED WITH YOU I WILL NEVER BUY FROM YOU AGAIN. *********** PEOPLE. LAST TIME I PURCHASED EARPODS AFTER 3 DAYS MY ORDER GOT CANCELED YET IT TOOK YOU TWO WEEKS TO UPDATE YOUR WEBSITE AND SAY THAT IT IS OUT OF STOCK. PLEASE USE MY EMAIL ADDRESS AND RUN A SEARCH ON YOUR DATABASE TO SEE HOW MANY ORDERS YOU HAVE CANCELED. I AM SO ANGRY. SO DAMN LIVID. ***********

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Replies (1)
TFG
TFG's reply11 Sept 2020, 09:29
Official
Dear Phumzile  Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. 

This matter will be addressed and resolved with the highest priority.   The reference number for this query will be emailed to you shortly.     Kind Regards TFG Customer Support Team