Call centre is useless

<p>During Augus I was contacted and offered the Tech magazine. After numerous assurances that I WILL NOT BE PAYING for the magaine I accepted it. Come end of August it was added to my account. I called the call centre to query this and was assured it will be removed. End of September still not done. Called Call centre again, spoke to Anchen and agin empty promises. This is really shocking as I was assured I would not be billed for the magazine and now you are just ignoring me when I complain about this. GET IT SORTED OUT!</p>