NS
Nompumelelo S
1 reviews | Active since Mar 2015
18 Jul 2023, 09:52
Bring my order
I ordered stuff online, one of the parcels went to RAM (it was delivered) and another by another courier company. When i track my parcel with this other company it says they attempted to deliver and i wasn't home (??) How when i am a stay at home wife?? I want my parcel before its returned to the sender. Like please
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Replies (2)
TFG's replyOfficial
18 Jul 2023, 15:50Good day Nompumelelo
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards TFG Customer Support Team
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards TFG Customer Support Team
Best regards,
TFG's reply18 Jul 2023, 15:50
Official
Good day Nompumelelo
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards TFG Customer Support Team
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards TFG Customer Support Team
Best regards,
NS
Nompumelelo S's updateReviewer Update
18 Jul 2023, 17:18Thanks for the speedy service. I got my parcel finally. Thank you Craig!
NS
Nompumelelo S's update18 Jul 2023, 17:18
Reviewer Update
Thanks for the speedy service. I got my parcel finally. Thank you Craig!