1 reviews | Active since Sept 2012

22 Sept 2017, 14:41

Blatantly **** to

I requested an item from tfg to be transferred to branch here in Durban to purchase due to no stock available online

I was promised the transfer would be done after a month of waiting following up and being told the transfer was raised and I would have the goods available to purchase

I raised the issue again and was then told CONVIENTLY that the item was ****** in transit THIS WAS AND IS A BLATANT LIE

A WEEK LATER I CHECKED ONLINE STOCK HOLDING AT THE EXACT STORE THAT THE TRANSFER WAS SUPPOSEDLY RAISED FROM AND TOO MY ABSOLUTLE DISGUST IT SHOWED THE ITEM IS STILL SITTING IN STOCK IN THAT PARTICULAR STORE

THE TRANSFER WAS NEVER RAISED AND A FABRICATED EXCUSE WAS MADE AND SOLD TO ME

TFG **** TO ME THIS IS PATHETIC UNDER HANDED BUSINESS ETHIC

0
Replies (2)
TFG
TFG's reply22 Sept 2017, 15:25
Official

Good day Tyler

Thank you for your comment.

The information has been brought to our attention and will be escalated to the relevant department for assistance.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team

's update22 Sept 2017, 16:23
Reviewer Update
Please call me