IP
Isma-eel Pandey
1 reviews | Active since Jan 2013
28 Nov 2020, 21:25
Black Friday ****
How is it that TFG (Sportscene) can offer products on their website on black friday, you make the payment and everything goes through smoothly, and then a day later you get notified that they could not source the item you wanted and they just cancel the order and will refund your money. This is not the first time they have just cancelled an order for an item that was on sale. And when the sale was done, they suddenly had stock available. Not even a type of rain check where you can buy the item for the sale price when they have stock. I wont be surprised when the black friday deals are no more, that they suddenly have stock of the item again.
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Replies (1)TFG's replyOfficial
29 Nov 2020, 11:30 Dear Isma-eel
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply29 Nov 2020, 11:30
Official
Dear Isma-eel
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
