MP
Megan P

1 reviews | Active since Sept 2016

23 Sept 2016, 00:54

Best service ever

<p>I was on business in shelly beach and as i left the hotel i could feel that my shoe was a little funny. I had purchased the shoe from markhams a few months. Being away from home i was forced to go and buy a shoe. When i arrived at markams in shelly beach kzn i was greeted by Billy the branch manager and his blew me away with how he handled the issue. He was the most efficient person i ever met. He imesiately went through my account and tried to locate an invoice and when he couldnt find it he still assisted me and replaced the shoe. I did not have to buy one. Reatailers today just dont assist you if you dont have a reciept but Billy went the extra mile. I was able to make it to my very important business meeting because of his efficiency. Billy you are a star,thank you for the great service, an experienve i will never forget.</p>

0
Replies (1)
TFG
TFG's reply23 Sept 2016, 09:31
Official

Good day Ms Pillay

Thank you for your e-mail.

We value your feedback and would like to advise that we have sent this to the Operations Department who will pass the information onto Senior Management.

We thank you for contacting us in this regard.

Regards

Customer Support Team