1 reviews | Active since May 2016

16 Aug 2016, 11:42

Being a new returning customer makes no difference

<p>I had an account a few years back, i then paid it up and closed it, i reopened the account yesterday and enquired about vouchers, the sales person advised that that is only for "new" clients. In my eyes I am a new customer as i had to take much consideration on reopening my account and i highly doubt that i had received vouchers when i orginally opened my account, kindly do look into that for me and i would like proof.\</p> <p> </p>

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Replies (2)
's update25 Oct 2016, 08:32
Reviewer Update

Recieved an option to open a "The Fix" account with discount vouchers, so why couldnt Sportsence provide the same when i opened my account with them???

TFG
TFG's reply26 Oct 2016, 16:28
Official

Good day saarah-van-eyssen

Thank you for your comment.

As discussed telephonically; you are allowed to have more than 1 account within the group.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team