1 reviews | Active since Feb 2021
Bash will bash the **** out of you
I sent an email to them and asked which iPhone SE it was, they never rep****; but I continued with the order anyway. Upon receiving the phone, I sent an email again asking about the model and why it was used, the answer I was given was that it an iPhone SE. I also sent them an email on Facebook, but that too produced no results. My frustration comes from the for fact that the description said it has a A15 Bionic chip (see previous attachments), which comes with the iPhone SE 3, but I was given a used iPhone SE 2 (which comes with A13 Bionic chip). I was later called and promised a voucher that I could use to bring down the price of an unused model, I am still waiting for that voucher. Lastly, their bash.com website is ****, it doesn’t sent OTP when trying to place an order! If it is not broken, don’t fix it!!!
Thank you so much for sharing your experience with us; we completely understand how frustrating this must be. We’re so sorry this has happened to you
We will definitely raise and escalate your concern in order for this matter to be addressed. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards TFG Customer Support Team
Thank you so much for sharing your experience with us; we completely understand how frustrating this must be. We’re so sorry this has happened to you
We will definitely raise and escalate your concern in order for this matter to be addressed. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards TFG Customer Support Team