Bash: The Absolute Worst in Customer Service

I ordered a pair of New Balance Fresh Foam X 860v14 shoes on 26 November 2024 (Order #B***-01), listed as "in stock." What followed was a complete disaster:

Weeks of delivery failures due to "vehicle full" or "store not ready." ZERO communication from Bash about the delays. On 3 December 2024, my order was abruptly canceled without warning. Here’s the kicker: the shoes are STILL listed as "available" online! Misleading, *********, and downright disrespectful to customers.

The customer service is beyond useless. After escalating the issue multiple times, I received vague, scripted responses offering no solutions or alternatives. They didn’t even try to make things right – no replacement, no compensation, no real effort to resolve my issue. All I got was empty apologies and a long wait for a refund that hasn’t arrived.

It’s clear Bash has zero care for their customers. No accountability, no transparency, no customer-focused solutions. To make matters worse, countless others have faced similar problems – just check Hellopeter or their social media comments.

If you’re thinking about shopping with Bash, DON’T. There are far better and more reliable retailers out there who actually value their customers.

Rating: ⭐ (0/5 if I could)

Bash, if you’re reading this, your complete lack of care is unacceptable. Fix your stock issues, improve your customer service, and start treating your customers with the respect they deserve. This is 2024 – do better!