NZ
Ntombizinhle Z
1 reviews | Active since Jul 2023
29 Jul 2023, 15:31
Balance increasing every month despite full monthly payments
As from today, tfg can kiss my money goodbye. I refuse to pay my account further, the balance just keeps increasing every month. The account has not been used in months to purchase anything and my payments are always on time. This is 🐂 💩!
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TFG's replyOfficial
29 Jul 2023, 16:00Hello Ntombizinhle
Thank you for reaching out to us. We're sorry to hear that you had a less than satisfactory experience with our service.
Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.
We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.
You will receive a reference number via SMS shortly. Please don't hesitate to contact us if you have any further concerns.
TFG Customer Support Team
Thank you for reaching out to us. We're sorry to hear that you had a less than satisfactory experience with our service.
Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.
We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.
You will receive a reference number via SMS shortly. Please don't hesitate to contact us if you have any further concerns.
TFG Customer Support Team
TFG's reply29 Jul 2023, 16:00
Official
Hello Ntombizinhle
Thank you for reaching out to us. We're sorry to hear that you had a less than satisfactory experience with our service.
Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.
We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.
You will receive a reference number via SMS shortly. Please don't hesitate to contact us if you have any further concerns.
TFG Customer Support Team
Thank you for reaching out to us. We're sorry to hear that you had a less than satisfactory experience with our service.
Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.
We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.
You will receive a reference number via SMS shortly. Please don't hesitate to contact us if you have any further concerns.
TFG Customer Support Team