SL
Salizwa L
1 reviews | Active since Dec 2020
16 Dec 2020, 09:43
Bad service
Ordered some iterms online on the 7 December, my order was split in two parcel and I only received one with only one iterm inside. The rest of my stuff I haven’t received, am stressing because those are clothes for kids for Christmas and it is fast approaching. Sent two emails from last week Friday haven’t got any replies.
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TFG's replyOfficial
17 Dec 2020, 14:33Dear Salizwa Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply17 Dec 2020, 14:33
Official
Dear Salizwa Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team