1 reviews | Active since Jun 2022
BAD SERVICE
this retail group has a bad customer service, i had a bed experience where you have have top do their job for them
i purchased a product with American Swiss and since 3 months ago, its been booked in with their repair center ever since, i asked for credit/refund and they have the nerve to tell me that there's nothing they do. i mean what the hell. when you call the customer service center it's all talk but no action.
this guys are corn artiest, I've begging for my refund and still no action done. i have email trails and phone conversation. !!PLAESE IF YOUR READING THIS, DON'T EVER MAKE A PURCHASE WITH THIS RETAIL GROUP, IF YOU HAVE AN ACCOUNT.. PLEASE CLOSE IT. THEY DON'T KNOW WHAT CUSTOMER SERVICE MEANS.!!
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused
you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be
happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards
TFG Customer Support Team
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused
you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you.
We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be
happy to turn this experience around for you.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards
TFG Customer Support Team
all i got was " my query has been resolved"... what has been resolved, am not sure if you guys customer skills is on which side of path (going or coming), no clarity at all..
please somebody in this customer service whatever can call me and explain to me if am getting my credit or what.
all i got was " my query has been resolved"... what has been resolved, am not sure if you guys customer skills is on which side of path (going or coming), no clarity at all..
please somebody in this customer service whatever can call me and explain to me if am getting my credit or what.