TJ
Tumelo J
1 reviews | Active since Jun 2021
01 Jun 2021, 14:44
bad service
I ordered a Jacket 2 days ago and when I check the status it says they are waiting on payment...I paid the amount and it is insane because you cannot proceed to place an order without paying the due amount because they do not allow in-store payment or cash on delivery.
I would never recommend anyone use the TFG stores to buy anything online. their service and system is bad.
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TFG's replyOfficial
01 Jun 2021, 14:55 Dear Tumelo Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply01 Jun 2021, 14:55
Official
Dear Tumelo Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team