MM
Moroke M
1 reviews | Active since Jan 2025
13 Sept 2022, 09:50
Bad service at Foschini
I have an account in good standing with TGF and I tried to buy some items on Saturday 10-09-22 at Foschini at The Glen where I normally pay my account without any hassles. What a terrible and embarrassing experience I had! The transaction could not go through despite the sales lady changing terminals and phoning the accounts department FOUR times! I ended up having to pay cash for the purchase. I’m actually thinking of closing this account!
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TFG's replyOfficial
13 Sept 2022, 18:45 Dear Moroke
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply13 Sept 2022, 18:45
Official
Dear Moroke
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team