NM
Nomvula M
1 reviews | Active since May 2021
11 May 2021, 11:59
Bad service and treatment
I have a problem with TFG staff and the managers at twin city Bloemfontein total sports “specifically “I’m not happy with their service the staff members are rude and they have no interest in solving my problem. I am deeply hurt and felt like swearing back at them. I want my money back. I don’t want anything to do with that stupid shop and Their bad service! If this matter is not resolved within 5 working days I’ll have to take further steps because my life is now stuck!
Nomvula Moholo: *** / ***
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TFG's replyOfficial
11 May 2021, 14:06Good day Nomvula
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.
We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards
TFG Customer Support Team
TFG's reply11 May 2021, 14:06
Official
Good day Nomvula
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.
We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards
TFG Customer Support Team