Bad service and lies to the costumers

Good day

The above subject matters.

The customer has been paying the account with no difference on the balance. The last purchase was on 28 August 2021, the balance was R5424.03 and the current balance now is R5523.27

Also magazines are charged , yet never received. So customer wants their refund

Please call the customer on this number ‪***‬ and send him the correspondence directly on his emails as well

Please find the attachment for June payment