BAD SERVICE AND LIES

Item: TFG
Rating: 1
Author: Agcobile M

I PLACED TWO ORDERS ON THE 29 JUNE 2020 FOR MY CHILD'S BIRTHDAY PRESENT (11/07) EVER SINCE I ALWAYS CALLED AND I WAS TOLD IT WILL ARRIVE BEFORE THE 11TH NOW I WENT TO MARKHAMS TO CHECK IT SINCE TOMORROW IS SATURDAY STILL NOTHING. NOTWITHSTANDING THE SMS's I'M RECEIVING ABOUT MY PARCEL IS ON THE WAY TO GRAHAMSTOWN BUT THE COURIER THEY SAID IT'S COMING WITH NOW SAYS IT'S NOT WITH THEM AND OTHERS ARE STILL ON THE WAY FROM JOBURG, LIKE *** IS THIS NOW I'LL HAVE TO MAKE EXCUSES FOR MY CHILD. I'M SO ANGRY AND I WILL NEVER SET MY FOOT THERE AGAIN

THE THIRD PRODUCT ORDERED ON 02 JULY 2020 I'M TOLD IT IS GOING TO ARRIVE ON MONDAY LIKE *** AGAIN MXM I WILL TELL PEOPLE TO ALSO NEVER EVEN ATTEMPT SUCH A ****

THE SPOILED MY SON'S BIRTHDAY

Helpful (0)

Replies (2)

TFG's replyOfficial

17 Sept 2020, 09:39

Dear Agcobile

Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.

This matter will be addressed and resolved with the highest priority.

The reference number for this query will be emailed to you shortly.

Kind Regards

TFG Customer Support Team

TFG's reply17 Sept 2020, 09:39

Official

Dear Agcobile

Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.

This matter will be addressed and resolved with the highest priority.

The reference number for this query will be emailed to you shortly.

Kind Regards

TFG Customer Support Team

Agcobile M's updateReviewer Update

23 Sept 2020, 11:09

Hi TFG there is nothing you can do if you couldn’t help me with all these before my Child’s Birthday

You gave me a bad service and still got a nerve to call after 3 months to ask if all my products were received!

POOR POOR POOR POOR ONLINE SERVICE

Agcobile M's update23 Sept 2020, 11:09

Reviewer Update