bad service and *********** staff

<p>I made a payment at Foschini in newtown Junction payment was captured by Sibusiso. I was already handed over to attorneys (MBD) but their account number was invalid so I could not deposit the money to them so I went to Foschini and asked if I can make the payment even though I had been handed over they agreed the lady that seemed to be a superior said I can pay they will send the confirmation to MBD automatically or the head office will do it. To cut the story short MBD confirmed that the proof of payment that I sent to them was received they have been waiting for TFG to do payment allocation since May 2016. I have been calling and emailing TFG no answer and the one lady that answered last week friday was more confused than I was she did not know what she was talking about I ended up saying it's fine I will go to the store when I call TFG the call rings for 5 minutes no answer till I drop</p> <p>What is so hard with allocating Payment the payment was done 31/08/2015 no paid up letter since then why??? </p>