Bad service

On 08 March 2023 at about 17h15 I called Foschini Bluff and spoke to Diane. The reason for the call was to check stock availability of pants sku ***4. I had been referred to Foschini Bluff as a store that showed stock availability. Diane didn't want the sku number instead she asked for a size and came back after a while and said she has. I then asked her how she knows without taking the unique number that identify the garment she said she knows her stock. I then asked her to confirm if its Umuhle brand then she said. I tried giving her the sku and she didn't want instead told me rudely that there's no stock. I was disappointed in her conduct since I am a loyal TFG customer who buys monthly from their stores.