EP
Enrico P
1 reviews | Active since Nov 2021
14 Sept 2022, 17:18
Bad service
I am totally disgusted with Foshini Waverley Plaza. Yesterday i went to the store to see if they have wifi routers for sale. Cellular phones is displayed in a glass compartment. I stood looking at the display for a while before s staff member came to ask of she could assist me. She and another lady was far more interested to chat with each other. Today i went to the shop again because i saw an huwai device. It wanted to find out if it was a wifi. The lady saw me and went pn chatting to somebody else without coming to ask me if she could assist. I just walked out of the shop and vowed never to do business their again
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TFG's replyOfficial
14 Sept 2022, 18:56 Good day Enrico
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
TFG's reply14 Sept 2022, 18:56
Official
Good day Enrico
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team