RL
Rene L
1 reviews | Active since Feb 2011
18 Aug 2021, 12:48
Bad Service
Good day,
For many years I have had accounts with TFG, in May 2021 I paid up and closed my Sterns account. I have tried in July 2021 and August 2021 to re open an when I call the call centre I get told there is a ***** block on my profile and they then decline my application. Yesterday I tried again for a Sportscene account and it approved online I sent all my documentation through via email and to date no feedback / sms . Please can someone just check on my application and provide feedback I am not in the mood to go back and forth with a call centre
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TFG's replyOfficial
18 Aug 2021, 15:22Dear Rene Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
Best regards,
TFG's reply18 Aug 2021, 15:22
Official
Dear Rene Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
Best regards,