TM
Thato M
1 reviews | Active since Jul 2017
20 Jul 2020, 14:31
Bad service
Ordered 13 items but only 8 items were delivered and I have already been billed for this items which I didn't receive. I tried calling and they don't even answer any calls or emails.
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Thato M's updateReviewer Update
22 Jul 2020, 15:58Worst service they don't have their customers needs at the centre of their business.
TM
Thato M's update22 Jul 2020, 15:58
Reviewer Update
Worst service they don't have their customers needs at the centre of their business.
TFG's replyOfficial
17 Sept 2020, 11:40Dear Thato Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply17 Sept 2020, 11:40
Official
Dear Thato Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team