bad Service

I purchased a laptop and after 2 weeks the screen was blank , I then took it in to Foschini westgate for repairs I was told it was fixed , when I received It back it was already school holidays so it wasn’t used , online classes has resumed but using the laptop is a nightmare as it it just freezes and get stuck in one page . Today 06/04/2021 I took the laptop again to Foschini in port Elizabeth govan Mbeki street , I was turned away and told that they do not take any returns for Hi products and now referred to a store that is very far that I cant go to . This is really an inconvenience , please take this laptop back as it is faulty , Please refund my money so I can get a working laptop my daughter is missing out on her online classes now because of this faulty laptop .