Bad service
<p>I went to fochini on the 17th of april to prchace a pair of boots, they did not have my size 3 so they orderd it from bloemfontein and i need to pay a service fee of R70 and that i have to wait 3 weeks so i said its fine seeing that i only needed the boot for the 20th for a wedding, 3weeks has passed no body phoned so i decided to phoned my self, using my airtime, the lady then informed me that the order was never processed by the bloemfontein consultant and that she is on leave, she left without processing anything, i then asked do i have to wait another 3weeks now for something thats not my fault and the lady that help me at fochini said " let not hope so" very unprofessional! Why do i have to pay n service fee of R70 but wait 6weeks for a pair of boots im very upset with the service im getting at fochini uitenhage i refuse to wait another 3 weeks for boots i was supposed to get already
Good day melany- mimi -esterhuizen
Thank you for your comment.
The information has been brought to the attention and will be escalated to our Foschini Operations Department.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Good day melany- mimi -esterhuizen
Thank you for your comment.
The information has been brought to the attention and will be escalated to our Foschini Operations Department.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Still no feedback from shop
Still no feedback from shop
Good day melany- mimi -esterhuizen
Thank you for your comment.
The information has been brought to the attention and will be escalated to the Area Manager for the Foschini Store who will contact you shortly.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Good day melany- mimi -esterhuizen
Thank you for your comment.
The information has been brought to the attention and will be escalated to the Area Manager for the Foschini Store who will contact you shortly.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
