1 reviews | Active since Apr 2017

14 Apr 2017, 21:59

Bad service

<p>I have paid up my account on 9th of April and i have bin to the store to ask for a paid up letter, the lady that was helping me called the head office and they said that they will email it to me, i have called in and sent an email and they keep on telling me that i they will send it to me via email, i am still waiting for the paid up letter and they always promise to send me it to me but they dont send anything </p>

0
Replies (5)
TFG
TFG's reply15 Apr 2017, 09:28
Official

Good day arthur-mcknight,

Please accept our sincere apologies for any inconvenience and frustration caused.

We have escalated your comment to the Customer Services Department and a senior will revert shortly with feedback.

Thank you for contacting us regarding your experience.

Kind regards

The Customer Support Team

TFG
TFG's reply15 Apr 2017, 09:28
Official

Good day arthur-mcknight,

Please accept our sincere apologies for any inconvenience and frustration caused.

We have escalated your comment to the Customer Services Department and a senior will revert shortly with feedback.

Thank you for contacting us regarding your experience.

Kind regards

The Customer Support Team

TFG
TFG's reply15 Apr 2017, 09:28
Official

Good day arthur-mcknight,

Please accept our sincere apologies for any inconvenience and frustration caused.

We have escalated your comment to the Customer Services Department and a senior will revert shortly with feedback.

Thank you for contacting us regarding your experience.

Kind regards

The Customer Support Team

TFG
TFG's reply15 Apr 2017, 09:28
Official

Good day arthur-mcknight,

Please accept our sincere apologies for any inconvenience and frustration caused.

We have escalated your comment to the Customer Services Department and a senior will revert shortly with feedback.

Thank you for contacting us regarding your experience.

Kind regards

The Customer Support Team

TFG
TFG's reply15 Apr 2017, 09:29
Official

Good day arthur-mcknight,

Please accept our sincere apologies for any inconvenience and frustration caused.

We have escalated your comment to the Customer Services Department and a senior will revert shortly with feedback.

Thank you for contacting us regarding your experience.

Kind regards

The Customer Support Team