Bad service

Hi I was not working at the time so tfg handed me over but nevertheless I paid them finish but they never forwarded the payed up letter to tfg when I contact Dcm that I paid finish so they never sended it away but I spoke to the lady and her response was that c is Goin to send it away so I contact tfg and the mail I received so they told me that it cannot clear the account balance or remove the account from the database.so it means I will in future can't open a account ther because of working circumstances. And they can't guarantee that I can open account even if I still settle the amount meaning I'm almost like a ******** now but the same by edgars but still I got a edgars account they did not chase me away. You are really bad service