AS
Aurelia S
1 reviews | Active since Nov 2021
21 Sept 2022, 04:51
Bad service
Bad service at foschini menlyn bad service at customer care .still no feedback on my query I raised twice already
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Replies (1)
TFG's replyOfficial
21 Sept 2022, 09:09 Good day Aurelia
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.
We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards
TFG Customer Support Team
TFG's reply21 Sept 2022, 09:09
Official
Good day Aurelia
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.
We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards
TFG Customer Support Team