AD
Adiel D

1 reviews | Active since Feb 2011

13 Jul 2021, 15:31

Bad Service

I bought a bed from @Home, the bed broke. I bought another bed from @Home and sent back the old bed. The new bed was cheaper than the old one by just under R 3000. I then bought another bed for my son. The credit was supposed to be put thru first for the old bed, then the new bed was cheaper etc. etc. I had a look at my account now and tried getting hold of Ayesha Johaar of TFG online shopping support team. Tried for a few times and she just ignores me. Still have not reached anyone, tried Twitter as well. People please DONT buy from TFG - the online service is terrible due to people like Ayesha Johaar. She should be ashamed of getting a salary at the end of the month...SIES!!!

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Replies (1)
TFG
TFG's reply13 Jul 2021, 20:02
Official
Dear Adiel  Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.     Kind Regards TFG Customer Support Team