KM
Karabo M
1 reviews | Active since Jul 2019
25 May 2020, 20:21
Bad service
One of the items in my order was not the correct size. I have been calling and sending them emails endlessly regarding this matter and i am still yet to hear from them. I am really upset because they promise to call me back and fix it but I'm still waiting
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Replies (1)
TFG's replyOfficial
28 Aug 2020, 13:35Dear Karabo
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
TFG's reply28 Aug 2020, 13:35
Official
Dear Karabo
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team