JH
Jo H
1 reviews | Active since Nov 2021
21 Dec 2021, 17:00
bad service
I have experience bad service from the call center from Tfg they not even trying to help the customer the worse service ever trying to changee delivery address
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TFG's replyOfficial
21 Dec 2021, 17:24Good day Jo ann We’re extremely sorry for the service you have received. It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately. Thank you for your patience, you will be receiving your reference number for this query shortly. Take care and be safe. Warm regards TFG Customer Support Team
TFG's reply21 Dec 2021, 17:24
Official
Good day Jo ann We’re extremely sorry for the service you have received. It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately. Thank you for your patience, you will be receiving your reference number for this query shortly. Take care and be safe. Warm regards TFG Customer Support Team