1 reviews | Active since Feb 2012
Bad online tricks
Good day I received a PAY25 voucher code from Markham today to be used only today. I searched the store to buy something and use my 25% off but ended up on Fochini website. Here I also found some items. Two of them with a promotion of BUY 2 FOR R99. The sticker next to the 2 items also stated that this voucher code will be app**** at checkout. To my surprise I could not find any space at checkout to apply my vouchers. First item R450 Second item R150 (BUY 2 FOR R99) Third item R150 ( BUY 2 FOR R99)
To my surprise the Total is R750. Yet I am forced to continue and complete checkout with the hopes that my vouchers will apply. No prevail.
I tried to cancel my order immediately but could not. Lol. I tried again at Markhamy , buying an item for R170 just to use my PAY25 voucher. I choose the option to collect it at TFG store. This option is for free. The other is R50 to your door. When I checkout my balance was R220. I went back and choose the Mall again. Still the same. They wanted to force me to use the standard door delivery option because I would spent too little on this shopping. I had to cancel because I refuse to be taken for granted. I never got to use my 25% off.
We can understand your frustration and wish to advise that we have escalated your complaint to our E-commerce team for urgent assistance.
Your reference number for this escalation is RM200896.
Kind regards
The Customer Support Tea
Best regards,
We can understand your frustration and wish to advise that we have escalated your complaint to our E-commerce team for urgent assistance.
Your reference number for this escalation is RM200896.
Kind regards
The Customer Support Tea
Best regards,
