AL
Ali L

1 reviews | Active since Jun 2022

06 Dec 2022, 21:08

Bad experience and treatment

Bad experience and treatment. I have been struggling to get my voucher from TFG since last week. Everytime when I enquire about it they will tell me that they have escalated the matter to online section. Even now they are still escalating this matter since last week Thursday. I am shocked and disappointed with the level of service I received from them

0
Replies (1)
TFG
TFG's reply07 Dec 2022, 06:41
Official
 Dear Ali 
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.    
Kind Regards TFG Customer Support Team