Bad Customer Service / Insults

<p>This is not a request for a refund, it’s a request to close my Markham account (not any other account) due to unprofessional service, unprofessional services from the Markham team. If there is a credit balance on my account, transfer it to my bank account. See attached for detail as requested. I was informed by Shereen Fernandez to submit my ID and my bank details, which I did. Please close my Markham, Account Number / Card Number 627 ********** 4 9188 and the credit balance be paid into my bank account. Reasons for closing this account were provided in my previous email such as insults from Martin from Cell Number 083 ********** and that I was pointed out as a **** by Gershon Nutt and Basetsana Mokwena. I also need a letter stating that my Markham account is closed and the balance are ZERO.</p>