Bad Customer Service / Insults
<p>Still waiting for my account to be closed. After countless emails, no response. The emails are ignored as usual. CLOSE MY ACCOUNT OF MAKKHAM ASAP. </p> <p>This is not a request for a refund, it’s a request to close my Markham account (not any other account) due to unprofessional service, unprofessional services from the Markham team. I was informed by Shereen Fernandez to submit my ID and my bank details, which I did. Please close my Markham, Account Number / Card Number 627 ********** 4 9188 and the credit balance be paid into my bank account. Reasons for closing this account were provided in my previous email such as insults from Martin from Cell Number 083 ********** and that I was pointed out as a **** by Gershon Nutt and Basetsana Mokwena. I also need a letter stating that my Markham account is closed and the balance are ZERO.</p>
Good day Louwrenze,
Thank you for your comment.
As per the e-mail response you received from the Customer Services Department, you have been informed that the account can only be closed after our billing on the 13th/14th December due to the monetary transactions processed on the account.
Thank you for contacting us in this regard.
Kind Regards
The Customer Support Team
Good day Louwrenze,
Thank you for your comment.
As per the e-mail response you received from the Customer Services Department, you have been informed that the account can only be closed after our billing on the 13th/14th December due to the monetary transactions processed on the account.
Thank you for contacting us in this regard.
Kind Regards
The Customer Support Team