SB
Sisanda B
1 reviews | Active since Jan 2019
01 Apr 2021, 11:34
Bad customer service
Worst customer services. I app**** for a credit increase 3weeks ago at the Northgate branch and have not received any feedback from their team, when I call the customer service they ask me how truthful the branch is because they have not received anything!? I should call the branch , the branch is telling me to call customer service vice versa! I’m not happy at all
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TFG's replyOfficial
01 Apr 2021, 11:38Dear Sisanda Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
TFG's reply01 Apr 2021, 11:38
Official
Dear Sisanda Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team